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Telldus Live not working anymore

Posted: Fri Mar 17, 2023 9:45 am
by sleipner
I'm having some problems with Telldus Live lately. Things were running quite well for a couple of months now, but lately apparently Tellstick doesn't have have any connection with Telldus Live anymore.

I'm running Telldus Center 2.1.0 on Ubuntu.
If I go to Telldus Center - File - Configure I'm getting:

Status: Error retrieving server list
Error downloading
https://api.telldus.com/server/assign?protocolVe..
-server replied: Internal Server Error

Re: Telldus Live not working anymore

Posted: Fri Mar 17, 2023 9:45 am
by stefan.persson
It will probably work if you restart TelldusCenter.

The next version of TelldusCenter, 2.1.1, will be better at reconnecting after a network error has occured. This time it was an error at our side, read more about it here: http://telldus.com/forum/viewtopic.php?f=11&t=1811

Re: Telldus Live not working anymore

Posted: Fri Mar 17, 2023 9:45 am
by sleipner
I restarted the PC, but keep getting the same error message.

Are there any configuration files I should check?

Re: Telldus Live not working anymore

Posted: Fri Mar 17, 2023 9:45 am
by stefan.persson
Could you send us a support ticket on this one? We would like to ask you for your IP-address.

Another thing, if you try the https-link in web browser on the same computer, what do you get then?

Re: Telldus Live not working anymore

Posted: Fri Mar 17, 2023 9:45 am
by sleipner
I'll file a Service Ticket soon.

Regarding the link - unfortunately I can't click on the link as it is no hyperlink. And the screen doesn't show the whole link either, so I don't know which arguments are used. I've tried the first part of the link, and I have no problems accessing https://api.telldus.com at least.

Re: Telldus Live not working anymore

Posted: Fri Mar 17, 2023 9:45 am
by sleipner
And there the problem is gone again - after a system restart.

No idea why...