Telldus Live not working anymore

Moderator: Telldus

Post Reply
sleipner
Posts: 16
Joined: Fri Mar 17, 2023 9:45 am

Telldus Live not working anymore

Post by sleipner »

I'm having some problems with Telldus Live lately. Things were running quite well for a couple of months now, but lately apparently Tellstick doesn't have have any connection with Telldus Live anymore.

I'm running Telldus Center 2.1.0 on Ubuntu.
If I go to Telldus Center - File - Configure I'm getting:

Status: Error retrieving server list
Error downloading
https://api.telldus.com/server/assign?protocolVe..
-server replied: Internal Server Error
stefan.persson
Posts: 353
Joined: Fri Mar 17, 2023 9:45 am

Re: Telldus Live not working anymore

Post by stefan.persson »

It will probably work if you restart TelldusCenter.

The next version of TelldusCenter, 2.1.1, will be better at reconnecting after a network error has occured. This time it was an error at our side, read more about it here: http://telldus.com/forum/viewtopic.php?f=11&t=1811
Stefan Persson
Software
Telldus Technologies
sleipner
Posts: 16
Joined: Fri Mar 17, 2023 9:45 am

Re: Telldus Live not working anymore

Post by sleipner »

I restarted the PC, but keep getting the same error message.

Are there any configuration files I should check?
stefan.persson
Posts: 353
Joined: Fri Mar 17, 2023 9:45 am

Re: Telldus Live not working anymore

Post by stefan.persson »

Could you send us a support ticket on this one? We would like to ask you for your IP-address.

Another thing, if you try the https-link in web browser on the same computer, what do you get then?
Stefan Persson
Software
Telldus Technologies
sleipner
Posts: 16
Joined: Fri Mar 17, 2023 9:45 am

Re: Telldus Live not working anymore

Post by sleipner »

I'll file a Service Ticket soon.

Regarding the link - unfortunately I can't click on the link as it is no hyperlink. And the screen doesn't show the whole link either, so I don't know which arguments are used. I've tried the first part of the link, and I have no problems accessing https://api.telldus.com at least.
sleipner
Posts: 16
Joined: Fri Mar 17, 2023 9:45 am

Re: Telldus Live not working anymore

Post by sleipner »

And there the problem is gone again - after a system restart.

No idea why...
Post Reply