my Events disapeared

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eramig
Posts: 6
Joined: Fri Mar 17, 2023 9:45 am

my Events disapeared

Post by eramig »

What is going on?
The events that I had defined on Tellstick net have disapeared, and now I can not even add new events.
I had events defined triggered by temerature and humidity sensors, and now they are simply gone.
eramig
Posts: 6
Joined: Fri Mar 17, 2023 9:45 am

Re: my Events disapeared

Post by eramig »

I am on TellStick Net v16
simonbove
Posts: 109
Joined: Fri Mar 17, 2023 9:45 am

Re: my Events disapeared

Post by simonbove »

eramig wrote:I am on TellStick Net v16
still paying?
eramig
Posts: 6
Joined: Fri Mar 17, 2023 9:45 am

Re: my Events disapeared

Post by eramig »

When I set it up it said sms or email alerts required buying feature. But triggering units on/off based on sensor reading was free of charge. I have never paid anything.
Now I solved it via Remotestick and Tasker instead.
simonbove
Posts: 109
Joined: Fri Mar 17, 2023 9:45 am

Re: my Events disapeared

Post by simonbove »

Were you in the beta program? because when i signed up i needed pro to do the events..
remember with remetestick there is no push service, so it will be delayed depending on how often remotestick is updating on your device.
eramig
Posts: 6
Joined: Fri Mar 17, 2023 9:45 am

Re: my Events disapeared

Post by eramig »

I only just upgraded to TellStick Net v16 on March 20. Is Net v16 a Beta release?

Then: Only when I tried setting up the mail/sms alerts, I was prompted to go pro, but initiatating events based on sensor reading was ok without going pro.
Now: There are not even any buttons on the my events page, Not even to go Pro.
JohanS
Posts: 14
Joined: Fri Mar 17, 2023 9:45 am

Re: my Events disapeared

Post by JohanS »

I added a ticket (bug report) about this... Hope it's soon ironed out...

See http://developer.telldus.com/ticket/363

Cheers!
eramig
Posts: 6
Joined: Fri Mar 17, 2023 9:45 am

Re: my Events disapeared

Post by eramig »

Thank's Johan for assisting a lost soul.
But even after following your link to the ticket, I do not understand how or where to issue a ticket.
isn't it odd that from within Tellstick live there are no links to support site or foras? That you have to find your way via google...
fredrik.gullberg
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Location: Lund
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Re: my Events disapeared

Post by fredrik.gullberg »

Hi,

Did you try to reload the site?
It's probably a cache problem in the web browser.
Try Ctrl+F5.
Fredrik Gullberg
Telldus Technologies
eramig
Posts: 6
Joined: Fri Mar 17, 2023 9:45 am

Re: my Events disapeared

Post by eramig »

The ticket resolved the issue.
It was apparently a bug, that now has been fixed, and my events have returned.
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