Delivery problems

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micke.prag
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Re: Delivery problems

Post by micke.prag » Thu Jan 18, 2018 11:08 am

Currently we have no more dates than already reported in this thread.
Micke Prag
Software
Telldus Technologies

kenthie
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Re: Delivery problems

Post by kenthie » Thu Jan 18, 2018 11:08 am

Can we have a small report about the final programming and when you guys think that the Tellstick Net is in stock at the reseller?

/K

elf98
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Joined: Thu Jan 18, 2018 11:08 am

Re: Delivery problems

Post by elf98 » Thu Jan 18, 2018 11:08 am

Seems to be in stock in a couple of stores already.

For example:
https://www.m.nu/tellstick-net-p-465.html

Patrikk
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Re: Delivery problems

Post by Patrikk » Thu Jan 18, 2018 11:08 am

I finally got my Tellstick Net from Kjell yesterday. Thanks and hope that you can stay out of this kind of problems in the future.

micke.prag
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Re: Delivery problems

Post by micke.prag » Thu Jan 18, 2018 11:08 am

kenthie wrote:Can we have a small report about the final programming and when you guys think that the Tellstick Net is in stock at the reseller?
We are working as fast as we can. We have shipped about 75-80% of the units.
Patrikk wrote:Thanks and hope that you can stay out of this kind of problems in the future.
Thanks everyone for your patience in this.
Micke Prag
Software
Telldus Technologies

gein
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Re: Delivery problems

Post by gein » Thu Jan 18, 2018 11:08 am

I can tell from the downloads of RemoteStick that the Net is in stock right now ;)

pethson
Posts: 50
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Tellstick Duo?

Post by pethson » Thu Jan 18, 2018 11:08 am

Now it's me again, sorry to bug you over and over again.

Any news about Duo?

///Peter!

Cykelpump
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Joined: Thu Jan 18, 2018 11:08 am

Re: Tellstick Duo?

Post by Cykelpump » Thu Jan 18, 2018 11:08 am

Have the production of the DUO started?

stefan.persson
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Re: Delivery problems

Post by stefan.persson » Thu Jan 18, 2018 11:08 am

Well, it's the same story with TellStick Duo as with TellStick Net. We get information about delivery dates from the supplier, but there are no guarantee that these promises are kept.

With this said, according to the latest information, TellStick Duo will be shipped on or before June 5th. Then allow for some shipping time, but no additional programming by us is required for TellStick Duo.
Stefan Persson
Software
Telldus Technologies

Kyrre.H
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Re: Delivery problems

Post by Kyrre.H » Thu Jan 18, 2018 11:08 am

Any news?

Cykelpump
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Re: Delivery problems

Post by Cykelpump » Thu Jan 18, 2018 11:08 am

By now you should know if the duo was produced and shipped 2 days ago?
Why is there no status updates.

/Johan

stefan.persson
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Re: Delivery problems

Post by stefan.persson » Thu Jan 18, 2018 11:08 am

We're not sure if we even should post the reports we get from the factory here, since they so often are incorrect. No delivery was made on (or before) June 5th. The new message is that the final assembly (enclosure) will take place in the middle of next week, and that TellStick Duo will be delivered shortly after that.

Once again, we are also investigating other production solutions, and are very sorry about the delays.
Stefan Persson
Software
Telldus Technologies

Cykelpump
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Joined: Thu Jan 18, 2018 11:08 am

Re: Delivery problems

Post by Cykelpump » Thu Jan 18, 2018 11:08 am

ok

Its better to know that you still get updates than not knowing at all.

/Johan

Kyrre.H
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Re: Delivery problems

Post by Kyrre.H » Thu Jan 18, 2018 11:08 am

Agree.

liverpoolarn
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Re: Delivery problems

Post by liverpoolarn » Thu Jan 18, 2018 11:08 am

Totally agree too. It's not knowing that is the worst part. Getting your excuses from the manufacturing plant is a lot better. And also getting new hope with new possible dates is good too.
Still getting my hopes up when you post more details about what is "only" left before they ship the DUOs.
Let's keep our thumbs that they deliver in a week or so now.

Considering the waiting time and the amount of eager end users posting here I think you can imagine the expectations we have on these little boxes of heaven. ;-)

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