Register Telldus Live

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Tulip
Posts: 6
Joined: Thu Jan 18, 2018 11:08 am

Register Telldus Live

Post by Tulip » Thu Jan 18, 2018 11:08 am

Hej,

I can not register my tellstick, when i rightclick on the Telldus Center icon i dont get activate....

Image

stefan.persson
Posts: 353
Joined: Thu Jan 18, 2018 11:08 am

Re: Register Telldus Live

Post by stefan.persson » Thu Jan 18, 2018 11:08 am

Hi,
First of all, have you got the latest stable release of TelldusCenter (2.0.4)? And it is not already activated?

A probable cause of the problem is that your SSL certificates are not up to date. If you, using Internet Explorer, log in at live.telldus.com and restart your computer after that, your certificates will be updated if they were too old.

If that's not the case, it may be due to that your TelldusCenter cannot contact our servers. Are you for example blocking any outgoing ports in your firewall/router?
Stefan Persson
Software
Telldus Technologies

Tulip
Posts: 6
Joined: Thu Jan 18, 2018 11:08 am

Re: Register Telldus Live

Post by Tulip » Thu Jan 18, 2018 11:08 am

Hej,

Thanks for the quick reply, as you can see on the attached pic i dont have the Activate button, i use the latest 2.0.4

I installed the software on another computer and there i get the "Activate button".

Tulip
Posts: 6
Joined: Thu Jan 18, 2018 11:08 am

Re: Register Telldus Live

Post by Tulip » Thu Jan 18, 2018 11:08 am

Hmm i did a reinstall of the software and cleaned the regedit and now it works :wave:

stefan.persson
Posts: 353
Joined: Thu Jan 18, 2018 11:08 am

Re: Register Telldus Live

Post by stefan.persson » Thu Jan 18, 2018 11:08 am

Great!
Stefan Persson
Software
Telldus Technologies

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